This policy explains how Secretlaair collects, uses, and protects your personal information. We respect your privacy and handle your data with care.

What we collect
When you make a purchase or interact with our site, we may collect information you voluntarily provide, such as your name, email address, shipping address, phone number, and payment details. We also automatically collect certain technical information through cookies, like your IP address and browsing behaviour on our site.

Why we use it
We use this information to:

  • Process and ship your orders
  • Send order confirmations and delivery updates
  • Provide customer support
  • Send promotional messages (only if you’ve opted in)
  • Improve our website and user experience

Who we share it with
We do not sell, trade, or rent your personal information. We only share necessary data with trusted service providers who help us operate, such as shipping carriers (e.g., USPS, FedEx, UPS) and payment processors (e.g., PayPal, credit card networks). These parties are obligated to protect your data and use it only for the purpose intended.

Cookies
We use cookies to remember what’s in your cart, keep you logged in, and understand how you use our site. You can disable cookies in your browser, but some features may not work as intended.

Your rights
Depending on your location, you may have the right to access, correct, or request the deletion of your personal data. To exercise any of these rights, email us at info@secretlaair.it.com. We’ll respond within a reasonable timeframe as required by applicable law.

Data retention
We keep your order information for as long as needed to provide services and comply with legal obligations. When it’s no longer required, we securely delete or anonymize it.